r77 FAQ — Deposit, Withdrawal and Bonus

The minimum deposit at r77 is ৳100 across all methods. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. You can add ৳100 to your account balance and start playing slots, cricket betting, or live casino games.

r77 does not charge any service fee for deposits. However, your mobile banking provider or bank may deduct a transfer fee according to their own policy — that is a matter of the provider's terms. Before depositing, check the applicable fees in your bKash or Nagad app.

After a successful payment, your r77 account balance is usually updated within a few minutes. If it has not appeared after 15–20 minutes, contact r77's 24/7 live chat with a screenshot or transaction ID of the payment. Reporting it to support right away leads to a faster resolution.

Yes, r77's payment system is active 24 hours a day. You can deposit at any time of night via bKash, Nagad, Rocket, or any other method, and your balance will be credited quickly. Just make sure your mobile banking app is working at that moment.

Processing times for bank transfers may vary by bank. Transfers made during banking hours are generally credited faster. Using mobile banking (bKash, Nagad, Rocket, Upay) usually takes less time. After making a transfer, keep the reference number saved.

You must be at least 21 years old to take part in any casino or betting activity at r77. Age is verified during account registration. No one under 21 is permitted to open an account or play — this is a strict r77 policy.

Yes, r77 offers cooling-off and self-exclusion options. With cooling-off, you can temporarily suspend your account for a set period. With long-term self-exclusion, you can request that your account be fully closed. Contact the support team about this and they will take the necessary steps.

r77 offers deposit limit setting as a responsible gaming tool. You can set a daily, weekly, or monthly limit on how much you want to spend. To set a limit, contact r77 support or make the change from your account settings.

To permanently close your account, send a request to r77's support team via email or live chat. After the request is submitted, you will have the opportunity to withdraw your remaining balance through the designated method. The permanent closure request is processed after verification. Full details of this process are available in the responsible gaming guidelines.

Wagering means you must place bets totalling a specified multiple of the bonus amount before you can withdraw winnings from that bonus. The wagering requirement for the r77 welcome bonus is 20 times the bonus amount. For example: if you receive a ৳1,000 bonus, you must place a total of ৳1,000 × 20 = ৳20,000 in bets. After that, winnings from the bonus can be withdrawn.

Generally, bets placed on slot games count fully towards wagering. Live casino games such as Baccarat, Roulette, or Teen Patti may count partially or at a different rate. How much each game counts is stated in the offer's terms and conditions — ask r77 support to be sure.

No. Under r77's rules, each player may hold only one account and the welcome bonus can be received only once. If a person is found to have multiple accounts, all accounts may be cancelled and the bonus forfeited. Full details are available in the terms and conditions.

Yes, you can request to cancel a bonus. Keep in mind, however, that cancelling the bonus will also cancel any winnings earned from it. Your original deposit amount will remain. To cancel a bonus, contact r77 support via live chat.

Even though the bonus is 100%, the maximum cap is ৳20,000. So depositing ৳40,200 gives a bonus of ৳20,000 and a total balance of ৳60,200. The wagering requirement will be ৳20,000 × 20 = ৳4,00,000. This means depositing more than ৳20,000 does not increase the bonus amount.

Yes, r77's withdrawal system is active 7 days a week, 24 hours a day. You can submit a withdrawal request on a Friday night or a public holiday and it will be processed within 15 minutes to 2 hours. For bank transfers, however, there may be some delay on bank holidays.

Withdrawals are normally completed within 2 hours. If more time has passed, contact r77 via live chat. Having your withdrawal request number or transaction ID ready will help support resolve it faster. If your account verification is not complete, the withdrawal may be on hold.

To withdraw money earned from a bonus, you must first complete the wagering requirement. For the welcome bonus, you can withdraw winnings after placing bets totalling 20 times the bonus amount. For example: for a ৳1,000 bonus, you must complete ৳20,000 in wagering. Your original deposit amount can be withdrawn without any wagering requirement.

The minimum withdrawal amount from r77 is ৳500. This limit is the same across all methods — bKash, Nagad, Rocket, Upay, and bank transfer. You must have at least ৳500 in your balance before submitting a withdrawal request.

There are five withdrawal methods at r77: bKash, Nagad, Rocket, Upay, and bank transfer. You generally need to withdraw using the same method you deposited with. To change your withdrawal method, contact support.