r77 Casino Terms and Conditions

1 Introduction and Applicability

These terms and conditions ("Terms") apply to all services, games, bonuses, payments, and communications on the r77 Casino platform ("Platform"). When you browse this website, create an account, or use any service, you will be considered to have read and agreed to these Terms.

The r77 platform is designed exclusively for users in Bangladesh. Users must be at least 21 years of age to use the service. Use of this platform by minors is strictly prohibited.

These Terms may be revised from time to time. r77 will publish any changes on the platform, and continuing to use the service after a change will be taken as acceptance of the updated terms. Detailed information about us and our service standards can be found on the About Us and Our Mission page.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account at r77, the following conditions must be met:

• The user must be at least 21 years of age.
• All information provided at registration must be true, accurate, and up to date.
• Each person may open only one account. If a person holds more than one account, all accounts may be closed.
• Account credentials (username, password) must not be shared with anyone else.
• An account may not be operated in the name of or on behalf of a third party.

2.2 Identity Verification

r77 reserves the right to verify a user's identity at any time. A copy of a national ID card or passport may be requested for verification. r77 reserves the right to temporarily or permanently suspend an account if verification is not completed in time.

2.3 Password Security

It is the user's own responsibility to keep their account secure. Passwords must be sufficiently strong and should be changed regularly. If unauthorised access is suspected, r77 support must be notified immediately.

3 Deposit and Payment Policy

3.1 Deposit Methods

Accepted deposit methods at r77 are: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). The minimum deposit amount for each method is ৳100.

3.2 Withdrawal Policy

The same methods are available for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500. Under normal conditions, withdrawals are completed within 15 minutes to 2 hours.

3.3 Source of Funds

Users must confirm that they are using only their own legitimate funds. If evidence is found of funds obtained from illegal sources, the account will be closed immediately and the relevant funds may be seized.

3.4 Cryptocurrency

r77 does not currently support any cryptocurrency transactions.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳20,000. For example: depositing ৳1,000 adds ৳1,000 in bonus, bringing the total account balance to ৳2,000, and the wagering requirement on this bonus is ৳1,000 × 20 = ৳20,000. Bonus funds cannot be withdrawn before wagering is completed.

4.2 General Bonus Terms

• Each bonus has specific wagering requirements, an expiry period, and eligible games — check these before claiming an offer.
• It is not possible to have more than one bonus active at the same time unless specifically stated otherwise.
• r77 reserves the right to cancel a bonus and suspend an account if evidence of bonus abuse is found.
• A bonus can never be converted directly into cash; it is usable as gaming balance only.

4.3 Other Promotions

r77 regularly offers various promotional deals, including the r77 Weekly Reload Dhamaka (50% bonus, up to ৳10,000), r77 Slot Festival Bonus (75% bonus, up to ৳8,000), r77 Birthday Reward, r77 Refer a Friend offer, and r77 Weekend Cricket Bonus. Each offer has its own applicable terms.

5 Gaming Rules and Code of Conduct

5.1 General Gaming Rules

All games available on the r77 platform (including slots, live casino, fishing, cricket betting, and others) are operated according to set rules. Game outcomes are fair and controlled by a central server. If a user's connection is lost or a technical error occurs, r77 may review the result of that round.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Operating games using software, bots, or automated tools.
• Attempting to manipulate or interfere with game outcomes.
• Exploiting any technical error on the platform — any amount gained by taking advantage of such an error will be voided.
• Collusion or syndicate gaming against other users.
• Collecting bonuses through fraudulent means.

5.3 Betting Limits

r77 sets minimum and maximum betting limits according to different games and bet types. These limits are clearly shown in the interface of each game. r77 reserves the right to change these limits at any time.

6 VIP Program and Cashback

r77's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback benefit, calculated based on the net loss of that week (total losses minus total winnings).

For example: a Gold tier member who incurs a net loss of ৳20,000 in one week will receive ৳20,000 × 0.6% = ৳120 cashback. Cashback is credited directly to the account and specific terms apply to its use.

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

VIP tier progression depends on a user's regular activity and engagement on the platform. Full details of r77 VIP benefits can be found on the r77 VIP Program page.

7 Responsible Gaming Policy

r77 considers responsible gaming an important matter. Gaming should be done for entertainment, not as a source of income. Users can set their own deposit limits, betting limits, or session time limits. An option to temporarily close the account is also available if needed.

If any signs of gaming addiction appear, or if you feel you are losing control, contact r77 support immediately. Reading the detailed responsible gaming guidelines will give you more useful information. This platform is always for users aged 21+ only.

8 Privacy and Data Protection

r77 follows a clear policy regarding the collection, storage, and use of users' personal data. User information is not sold or shared with third parties, except where required to meet legal obligations. Data is stored solely for the purpose of operating and improving the service.

To learn in detail how user data is processed, how long it is retained, and under what circumstances it may be shared with third parties, read r77's Privacy Policy.

9 Account Closure and Suspension

9.1 Closure by the User

Any user may request to close their account at any time via live chat or email. If there is a usable balance before closure, the user will be given the opportunity to withdraw it.

9.2 Closure by r77

r77 may temporarily or permanently close a user's account in the following circumstances:

• Breach of these Terms or the terms of any specific offer.
• Providing false information or failing identity verification.
• Suspicious evidence of fraudulent activity.
• Possible violation of anti-money laundering policies.
• At the user's own request as a responsible gaming measure.

9.3 Return of Funds

If an account is suspended or closed, r77 will begin the process of returning the valid balance after review. However, in cases of terms violations, bonus balances or funds obtained through suspicious transactions may be voided.

10 Technical Errors and Limitation of Liability

r77 makes every effort to operate the platform in a stable and reliable manner. Even so, temporary service interruptions may occur due to internet connection loss, server maintenance, or other technical reasons.

• If a game result is abnormal due to a technical error, that round may be voided and the staked amount will be returned.
• r77 server logs and system data will be treated as conclusive evidence in the event of a dispute.
• r77 is not responsible for losses caused by third-party network issues.
• Advance notice will be given where possible during website maintenance periods.

11 Dispute Resolution and Contact

If a complaint or dispute arises, first contact r77's 24/7 live chat or email support. Support is available in both Bengali and English. r77 aims to resolve any complaint quickly and fairly.

Dispute resolution process:

1. Submit your complaint via live chat or email.
2. The r77 support team will begin an investigation and gather the necessary information.
3. The outcome of the investigation will be communicated to the user and steps will be taken to resolve the matter.
4. If you are not satisfied with the resolution, you may request a more detailed review.

For general questions, visit the Frequently Asked Questions (FAQ) section — many questions are already answered there.

12 Intellectual Property and Content Rights

All content on the r77 platform — logos, designs, text, graphics, and software — is covered by r77's intellectual property rights or is appropriately licensed. Users may access the platform for personal use, but no content may be copied, distributed, or modified for commercial purposes.

Game content (games from Pragmatic Play, PG Soft, JILI, Evolution, and other game providers) is subject to their own intellectual property policies.

13 Changes to Terms & Enforceability

r77 reserves the right to modify these terms, in part or in full, at any time. When changes are made, the updated terms will be published on the platform along with a revised date. For significant changes, registered users may be notified by email or through a notice on the platform.

Continuing to use the platform after changes have been made will be considered acceptance of the new terms. If any part of these terms is found to be unenforceable for any reason, the remaining parts will continue to be fully in effect.

If you have questions about any clause in these terms, you should contact the r77 support team before using the service. By starting to use the platform, it will be assumed that you have read and understood the full terms.