r77 Responsible Gaming
Gaming is for enjoyment — not for stress or harm. r77 believes every player has the right to understand their own limits and play safely.
Age Limit and Our Commitment
At r77, all casino and betting activities are open only to individuals aged 21 or above. Age verification is an integral part of our registration process. We actively work to ensure that no minor is able to open an account or play any game.
Gambling is primarily a form of entertainment. However, it can sometimes become a habit that has a negative impact on personal and family life. r77 wants every user to play consciously and within their own means. Our terms and conditions clearly state that responsible gaming is a core foundation of our platform.
Before playing, always ask yourself — are you playing for fun, or to recover losses? Placing larger bets in an attempt to win back lost money is a warning sign.
- Option to set deposit, bet and session limits
- Self-exclusion and cooling-off period facility
- 24/7 support team in Bengali and English
- Active measures to prevent minors from accessing the platform
- Protection of personal data and privacy
Important Reminder
- Gambling is not a reliable source of income
- There is no guarantee of recovering lost money
- Never play with borrowed or loaned money
- Take a break from playing if you are under mental stress
Tools to Set Your Limits
r77 gives every player the ability to control their own playing habits. The tools below will help you stay aware and play safely.
Deposit Limit
Set a maximum daily, weekly or monthly deposit amount. Once a limit is set, it takes effect immediately. Any increase takes 7 days to apply.
Session Time Limit
Set the duration of each gaming session. Once the set time is up, the system will alert you and, if needed, will end the session automatically.
Self-Exclusion
You can close your account for a set period (from 30 days up to permanently). Once this option is activated, the account cannot be reactivated before the exclusion period ends.
Cooling-Off Period
Set a cooling-off period from 24 hours up to 6 weeks for a temporary break. During this time you will not be able to log in or place bets, but you will be able to view your account details.
Betting History Review
You can view your complete deposit, withdrawal and betting history at any time. This information helps you understand your own spending patterns.
Reality Check
Pop-up notifications at set intervals remind you how long you have been playing. This keeps you aware of both your time and money.
Self-Exclusion Request
Fill in the form below or contact our 24/7 live chat directly. Our team will process your request promptly.
After your request, our support team will send a confirmation by email.
Warning Signs of Problem Gambling
If you notice any of the signs below in yourself or someone you know, seek help right away. Acknowledging the problem is the first step toward a solution.
Financial Signs
- Spending beyond your means
- Playing with borrowed or loaned money
- Repeatedly playing to try to recover lost money
- Using money meant for bills or daily needs to play
Behavioural Signs
- Being unable to reduce or stop playing
- Hiding how much time and money you spend on playing
- Withdrawing from work, family or friends
- Feeling restless or angry when unable to play
Psychological Signs
- Anxiety, stress or depression
- Sleep problems and difficulty concentrating
- Being unable to shift your thoughts away from gambling
- Not stopping even after a big win
Relationship Signs
- Frequent arguments with family
- Avoiding friends and relatives
- Neglecting family responsibilities because of playing
- Lying in relationships or breaking trust
Where to Find Support
If you are struggling, do not try to face it alone — seek support. Reaching out to family, or to a professional counsellor, alongside r77's own support, is a sign of courage. Information on responsible gaming is also available in our FAQ section.
r77 Live Chat Support
Our support team is available 24 hours a day, 7 days a week in Bengali and English. Contact us directly through live chat for self-exclusion, limit setting or any other concern.
Email Support
Contact us by email for confidential support. We aim to respond quickly and your information is kept completely secure.
Help from Family and Trusted People
Talk to a close family member or a trusted friend. With their support you can better understand your situation and take steps to change your habits.
Professional Mental Health Consultation
Gambling addiction is a mental health issue — there is nothing to be ashamed of. Seeing a trained psychiatrist or counsellor is the right decision. Mental health consultations are available at any government hospital in Bangladesh.
Support Groups
Joining a support group made up of people who have overcome gambling addiction has helped many individuals recover. Sharing experiences with one another builds mental strength and reduces the feeling of being alone.
Core Principles of Safe Gaming
Every user at r77 is introduced to responsible gaming principles before opening an account. This is not just a list of rules — for us, it is a commitment.
The most important thing when playing is to set a budget in advance. Decide how much you can spend each week or month and stay within that limit. Our About Us section covers r77's values and principles in detail.
Remember, game outcomes are entirely random. No strategy or method can guarantee a win. So always treat playing as entertainment, not as a way to earn money.
Our Privacy Policy explains how we keep your gaming data secure and how it is used for responsible gaming tools.
Our Efforts to Protect Minors
It is important for parents and guardians to be vigilant in ensuring that no child or teenager in the household can access online gambling platforms. Use parental control software on your devices.
Do not leave your device unattended while logged in to your r77 account. Log out after every session and do not share your password with anyone. This is especially important if children or teenagers are members of your household.
If you suspect that a minor has opened an account or is playing on r77, contact us directly. We will verify the account and take the necessary action immediately.